The Value of Why

It's not unusual for people to be so busy and pre-occupied with the
immediacy of their responsilities that after setting goals or expectations
for someone(s) they fail to take the time to explain why the job or the
schedule is as it is. When we discuss the why, we engage others in the
process and make them feel valued. And because they feel valued, their
willingness to make the extra effort or work the extra hours is likely to be
greatly enhanced. There's an old saying, "We never have time to do it right,
but we always have time to do it over." However, consider how much time and
money whould have been saved by doing it right in the first place.

People need to have a sense of belonging, a sense of feeling a part of
whatever they do, which is fundamental to feeling valued and honored. While
justified praise and recognition are equally important, merely engaging
people in a conversation about the reasons for doing a job in a particular
way go a long way toward motivating productive behavior. It's treating
people the way they want to be treated that provides much encouragement and
positive response.

Next time: Being sure they know how

Good day and good work,

Norman

Norman J. York, President
York Career Development, Inc.
3307 Northland Drive, Suite 280
Austin, TX 78731
Austin: 512-502-8258
Houston: 866-502-8258
Cell: 512-656-8239
Web site: www.yorkinc.com

"Your vision will become clear only
when you look into your heart.
Who looks outside, dreams
Who looks inside, awakens"
Carl Jung

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