Emphatic Listening
EMPHATIC LISTENING
How do we learn to communicate more effectively, even when we may be under tremendous stress both personally and professionally? Maybe we first need to understand both the definition and value of listening emphatically.
According to Covey, "Emphatic (from empathy) listening gets inside another person's frame of reference. You look out through it, you see the world the way they see the world, you understand their paradigm, you understand how they feel." This definition is clearly suggesting that we learn to get inside another’s world before we can understand how our goals and dreams can merge with another's. Although we may be suffering from the loss of a position or a job, our best hope of recovering from that occurrence is through interaction with others (often called networking or personal contact development). There is an interesting paradigm which goes hand-in-hand with listening. The more we listen the more we are heard. If we understand and embrace this principle, the likelihood of success in whatever endeavor we attempt to accomplish is great and therein lies its value.
Madeleine York
York Career Development, Inc.
Houston-Austin
866-502-8258 office
512-565-8506 mobile

Listen to Madeleine York on:
0 Comments:
Post a Comment
<< Home